Coffee mobile-order service blueprint

This mobile-order service blueprint follows one coffee order from the customer app to the pickup shelf. The order system authorizes payment and checks availability before the bar team begins preparation. If an item is unavailable, the customer receives a direct notice instead of waiting at the shop. If it is available, the drink moves through preparation and placement at the shelf, followed by a ready notification. This view helps a café identify the moments where its digital promise and physical service meet, including stock accuracy and the final pickup handoff. It gives teams a concrete starting point for reviewing assumptions, data quality and next steps together.