The scenario
A library patron requests a book not held locally. Staff follow the interlibrary loan procedure to locate and borrow it from a partner library, handling availability checks and request acceptance.
What is in this drawing
Read the decisions behind it.
01
Is the item available in the local catalog?
02
Is the item found in partner libraries?
03
Is the request accepted by the lending library?
Use when documenting or automating ILL workflows in library management systems, or when training staff on ILL procedures.
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