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use case diagram · banking · credit management

Bank Credit Card Sales Management — Customer Service Agent Use Case Diagram

Type UML use case diagramStandard OMG UML 2.5.1 §18Engine schematex-usecaseUpdated 7/6/2026
Bank Credit Card Sales Management — Customer Service Agent Use Case Diagram
Drawing preview
The scenario

A customer service agent processes credit card applications by receiving, verifying, performing credit checks, evaluating against bank criteria, and then approving or rejecting, followed by issuing the card and notifying the customer.

What is in this drawing

Read the decisions behind it.

01

Conditional approval/rejection modeled with extend relationships.

02

Credit check and verification included in evaluation.

03

External actors for credit bureau and bank system.

Use for any application processing workflow with conditional outcomes and external integrations.

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