The scenario
A university deploys a chatbot to help students find and register for campus events. Students interact with the bot to browse, search, and view event details. They can register, with optional reminder notifications via email. Admins manage events by adding, editing, and deleting them.
What is in this drawing
Read the decisions behind it.
01
Including Check Availability in registration ensures capacity constraints are respected; extending with reminders provides optional personalization.
02
Using an external email system integrates with existing university infrastructure.
Suitable for any chatbot-enabled event management system in academic or conference settings.
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