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operations · supply-chain

Delivery delay issue tree

This issue tree breaks late deliveries into supply and fulfilment. Supply covers whether materials arrive in time for production. Fulfilment covers whether completed orders are picked, packed, dispatched, and carried to the customer on time. The split makes it easier to assign owners and find the constraint instead of treating a late delivery as one undifferentiated problem. Use timestamps from purchase order, production, warehouse, dispatch, and proof of delivery to test the branches. Add order-entry quality if incorrect promises or address problems are frequent. The leaves should be measurable operational hypotheses, not broad labels. It gives readers a concise reference they can reuse when discussing the result with colleagues.

Type Arbre de décisionNorme Howard-Raiffa / CART-sklearn / taxonomyMoteur schematex-decisiontreeMis à jour 24/09/2026
Why are deliveries late?
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La demande

“An issue tree for late deliveries with Supply and Fulfilment branches. Include supplier lead times, production scheduling, warehouse picking, dispatch, and carrier performance.”

Essayez ensuiteAdd an order-entry accuracy branchSplit carrier performance into pickup and transit time
Ce que contient ce dessin

Comprenez les décisions qui le sous-tendent.

01Supply

Test material availability and supplier timing.

02Fulfilment

Test warehouse and dispatch performance.

03External delivery

Separate carrier transit from internal delay.

Use to structure an on-time-delivery root-cause analysis.

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FAQ

Questions fréquentes

Why separate supply from fulfilment?

They occur at different stages and usually have different owners and data.

Where do carriers belong?

Under fulfilment after the order has been dispatched.

What data tests the tree?

Stage timestamps, supplier lead times, and warehouse or carrier performance data.