RESEARCH

Riverside Museum Polar Area — Visitor Survey

Riverside Museum groups visitor comments into five planning themes. The chart displays the count of mentions for exhibits, wayfinding, events, the cafe and access. Exhibits appear most often, but that does not distinguish positive from negative comments; staff should read the underlying feedback before setting priorities. The rose-style layout makes the themed categories visually engaging for a short presentation. A bar chart may be clearer for a formal ranking. The chart works because the categories are few, clearly named and coded with the same method across the survey responses.

UPDATED 2026-09-25
TYPEPie
EXAMPLERiverside Museum Polar Area — Visitor Survey
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CASE ANALYSIS

Scenario

Museum staff summarize visitor comments for a planning meeting.

Key decisions

  • State the unit: These are mentions, not satisfaction scores.
  • Use clear themes: Keep coding consistent.
  • Check the largest theme: Exhibits merit follow-up.

When to reuse this

Use for a small set of mutually understandable coded survey themes.

FAQ

Frequently asked questions

Are these percentages?01
No. They are counts of coded visitor comments.
Can comments have more than one theme?02
Yes, if the coding rules allow multiple themes per response.
Why label each segment?03
Labels make the category and count readable without estimating area.
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