PRODUCT-MANAGEMENT

RACI matrix for product release.

A product-release RACI makes the release process easier to run and easier to audit. It distinguishes the person doing the work from the person who owns the final result. Define the activities at the level where handoffs occur, such as regression testing, release approval, and customer communication. Then assign responsible, accountable, consulted, and informed roles deliberately. One accountable owner per activity prevents competing approvals, while a short consulted list keeps decisions moving. Review the chart before each significant release and update it when the team or delivery process changes. Pair it with the delivery schedule and release checklist for the complete operating plan.

UPDATED 2026-09-24
TYPEMatrix
EXAMPLERACI matrix for product release.
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CASE ANALYSIS

Scenario

A product team needs a shared release process across product, engineering, QA, and support.

Key decisions

  • Separate decisions: Give scope and go-live approval their own owners.
  • Make work visible: Name the person responsible for each deliverable.
  • Protect feedback loops: Consult the teams that need to review before release.

When to reuse this

Use this for releases with several teams and defined approval points.

FAQ

Frequently asked questions

Why use RACI for releases?01
It makes work, approval, review, and communication responsibilities explicit.
Who is responsible for testing?02
The role doing the test work is responsible; accountability depends on the team’s process.
Does RACI replace a checklist?03
No. A checklist tracks tasks; RACI clarifies the roles for those tasks.
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