シナリオ
A customer requests a shipping quote; the freight forwarder gathers shipment details, calculates rates, prepares and sends the quote, and then waits for the customer's acceptance or rejection.
この図に含まれるもの
図の背後にある意思決定を読み解く。
01
Rate calculation method
02
Quote acceptance criteria
Export/import businesses managing freight quotes via email or CRM.