Customer support ticket data flow.

This GDPR data flow diagram maps a support request from a customer to an application and an external support platform. The support service looks up the account, logs the ticket event and sends the ticket content to the processor that hosts or manages the case. The response returns through the same service, making the processor’s role and the boundary crossings clear. Privacy and support teams can use this as a compact starting point for reviewing which customer details appear in tickets, who can access them and whether attachments require a separate store. Replace the generic labels with the organization’s systems and actual data categories. The diagram is a process map, not proof that a support operation meets GDPR requirements.