BANKING
ATM Transaction Flowchart
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CASE ANALYSIS
Scenario
A bank customer inserts an ATM card, enters a PIN, and selects either a balance inquiry or a cash/check deposit. The flow validates the PIN with limited retries, offers a receipt option, and returns the card.
Key decisions
- Should the ATM retry after an invalid PIN?
- Which transaction should the customer select?
- Should a receipt be printed?
When to reuse this
Use this flowchart when designing or documenting ATM self-service workflows that combine authentication, transaction handling, and receipt printing.
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flowchart-atm-deposit-and-balance-inquiry-flowchart-with-pin-verificat