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Cybersecurity · Incident Response · Phishing

Phishing Incident Triage and Escalation Workflow

Type FlowchartStandard Sugiyama layered DAG + orthogonal routingEngine schematex-flowchartUpdated 8/5/2026
Phishing Incident Triage and Escalation Workflow
Drawing preview
The request

“Draw a phishing incident workflow: a reported email is triaged, false positives close, confirmed phishing is analysed, credential compromise forces a password reset, malware delivery isolates and analyses the device, then containment, eradication, recovery, post-incident review, and end.”

Then tryAdd a user notification after containment.Add a legal review for reported data loss.
What is in this drawing

Read the decisions behind it.

01

Is the email actually a phishing attempt?

02What is the impact

credential theft or malware delivery?

Use this flowchart when standardizing the phishing incident response process for a SOC team.

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