The scenario
A client visits a social welfare center for assistance, and the process guides the center staff through check-in, determining if the client has an appointment, assessing urgency for walk-ins, providing services, and arranging follow-up if necessary.
What is in this drawing
Read the decisions behind it.
01
Does the client have an appointment?
02
Is the need urgent?
03
Is follow-up required?
This flowchart can be used in social welfare centers, community service agencies, or similar public service organizations to standardize the client intake and service delivery process.
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