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Business Process BPMN Diagram Examples

BPMN (Business Process Model and Notation) is the ISO standard for business process diagrams — it distinguishes between pools (participants), lanes (roles), and the precise semantics of gateways, events, and tasks.

Standard OMG BPMN 2.0.2 / ISO/IEC 19510:2013Engine schematex-bpmnExport SVG · PNG · PDF
How to

How to use a bpmn template.

  1. 01Identify the participants (pools)

    Name the organizations or systems involved — each becomes a horizontal pool.

  2. 02Define the roles (lanes)

    Within each pool, list the roles or departments — each becomes a lane.

  3. 03Map the tasks and events

    Describe the activities in sequence; specify start events (what triggers the process) and end events (what concludes it).

  4. 04Add gateways

    Call out decision points (XOR gateway for exclusive choices, AND for parallel paths) — the AI uses the correct BPMN gateway symbols.

FAQ

Questions about bpmn templates

What is BPMN?

Business Process Model and Notation — the ISO/IEC 19510 standard for diagramming business processes. It defines a precise set of symbols (tasks, gateways, events, pools, lanes) so processes can be modeled unambiguously.

What is the difference between BPMN and a flowchart?

BPMN is a formal standard with specific symbols and semantics (XOR/AND gateways, message flows between pools, event types). A flowchart is a looser convention. Use BPMN when the process needs to be handed to a process automation tool or shared across organizations.

What is a gateway in BPMN?

A diamond shape that controls flow: an XOR (exclusive) gateway routes to exactly one path; an AND (parallel) gateway activates all outgoing paths simultaneously; an OR (inclusive) gateway activates one or more paths based on conditions.