SOFTWARE ENGINEERING
Real Estate Agency Multi-Tenant CRM ER Diagram
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CASE ANALYSIS
Scenario
A real estate agency adopts a multi-tenant CRM to manage property listings, client relationships, lead tracking, appointment scheduling, and transaction recording while ensuring strict data isolation per tenant.
Key decisions
- Enforcing multi-tenancy via tenant_id foreign keys in all major tables
- Separating leads from clients to track inquiries independently from actual buyers
- Linking appointments directly to leads for pipeline visibility
When to reuse this
Suitable for any multi-tenant SaaS platform that needs to model tenant-isolated core business entities with flexible relationships.
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