需求
“Create a fishbone diagram for data-entry errors in a new drug registration using personnel, procedure, software, data, and regulatory categories.”
接著試試Add missing validation rules under Software.Change the effect to duplicate registration records.
這張圖裡有什麼
看懂背後的決策。
01
Structured fishbone to categorize causes
02
Focus on process and human factors
When investigating quality issues in regulatory submissions.