IT OPERATIONS
Software License Order Processing Flowchart
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CASE ANALYSIS
Scenario
An employee requests a Salesforce license. The request is reviewed by a manager, then checked for license availability. If a license is free, it is provisioned immediately; otherwise, procurement is initiated, followed by provisioning, configuration, and user notification.
Key decisions
- Manager approves the request
- License is available in the pool
When to reuse this
Use this flowchart when standardizing the internal request and fulfillment process for software licenses, particularly in environments with approval workflows and limited license inventory.
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flowchart-salesforce-license-request-and-provisioning-flow