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business processes · client management · triage

Client Priority Triage Flowchart

Tipo Diagrama de flujoNorma Sugiyama layered DAG + orthogonal routingMotor schematex-flowchartActualizado 26/6/2026
Client Priority Triage Flowchart
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El escenario

A law firm's intake team uses this flowchart to triage new client inquiries, ensuring urgent matters are escalated promptly while non-urgent ones are directed to appropriate resources.

Qué hay en este dibujo

Lee las decisiones que hay detrás.

01

Is the matter urgent?

02

Does it fall within our practice area?

Any professional service firm needing a standardized client intake and triage process.

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