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business processes · client management · triage

Client Priority Triage Flowchart

Tipo FluxogramaNorma Sugiyama layered DAG + orthogonal routingMecanismo schematex-flowchartAtualizado 26/06/2026
Client Priority Triage Flowchart
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O cenário

A law firm's intake team uses this flowchart to triage new client inquiries, ensuring urgent matters are escalated promptly while non-urgent ones are directed to appropriate resources.

O que há neste desenho

Entenda as decisões por trás dele.

01

Is the matter urgent?

02

Does it fall within our practice area?

Any professional service firm needing a standardized client intake and triage process.

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