The scenario
This diagram models the end-to-end process of a construction consulting firm, from client inquiry through assessment, proposal, design, report delivery, feedback incorporation, invoicing, and project closeout. It highlights swimlanes for Front Office, Project Team, and Support functions.
What is in this drawing
Read the decisions behind it.
01
Gateways manage client acceptance/rejection and feedback loops.
Use this template for any professional service firm offering project-based consulting, such as engineering, architecture, or IT consulting, where client interaction and internal handoffs are critical.
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