The scenario
During a food safety audit, a batch of canned soup could not be traced back to its raw materials, triggering a root cause analysis using the Five Whys technique.
What is in this drawing
Read the decisions behind it.
01
Apply Five Whys to investigate the traceability gap
02
Identify barcode scanner malfunction as immediate cause
03
Probe for systemic causes (maintenance, asset mgmt, budget)
04
Conclude root cause is lack of management commitment to traceability
This flowchart template can be adapted to any root cause investigation in food processing by replacing the specific cause chain with the incident's unique failure points.
More like this