The scenario
A claims processor handles a Social Security benefit application through intake, completeness and eligibility checks, benefit calculation, optional supervisory review, and issuance of approval or denial with payment scheduling.
What is in this drawing
Read the decisions behind it.
01
Meets eligibility criteria?
02
Supervisor review required?
Use for documenting or automating back-office administrative procedures that involve document intake, decision gates, approvals, and multi-branch outcomes.
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