The scenario
A fast food chain store with a store manager, assistant manager, shift supervisors, crew members, and dotted-line relationships to an area manager and maintenance lead.
What is in this drawing
Read the decisions behind it.
01
Use dotted lines for external relationships
02
Open trainee manager position as vacant node
03
Clear hierarchical reporting structure with two shifts
When modeling a retail or restaurant store hierarchy with dotted-line supervisors and external roles.
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