Lo scenario
An ER nurse using empathy mapping to understand both the patient's experience and their own emotional landscape during high-stress shifts.
Cosa contiene questo disegno
Leggi le decisioni che ne stanno alla base.
01
Choosing the balanced radial layout to evenly distribute empathy sections
02
Selecting relevant categories like Think & Feel, See, Hear, Say & Do, Pains, and Gains to structure the map
When designing empathy-building workshops, healthcare communication training, or analyzing emergency department workflows.