“Create a top-down click-and-collect ecommerce order process: customer places a pickup order, check store inventory, reserve stock, request card authorization, and determine whether 3-D Secure is required. A failed challenge releases the reservation and ends the order; otherwise authorize payment, pick and pack at the store, notify the customer, verify a pickup ID or QR code, hand over the order, capture payment, issue a receipt, and complete collection. Route unavailable stock to an order-not-placed outcome and unverified pickup to a hold.”
図の背後にある意思決定を読み解く。
Stock is reserved only after the chosen store confirms availability.
The cardholder challenge is represented separately from authorization because it may not be required for every payment.
A failure releases the physical reservation so the store does not hold unsellable stock.
An ID or QR code gate prevents handover before the collector can be verified.
Use this for pay-at-collection or delayed-capture pickup programs. Adapt the authorization, 3-D Secure, and verification controls to your payment provider and local policy.
よくある質問
Why reserve stock before payment authorization?
The selected store must confirm that it can fulfill the pickup order before the order proceeds.
What happens if 3-D Secure fails?
The diagram releases the store reservation and ends with the order not placed.
When is payment captured?
Payment is captured after the store hands the verified order to the customer.