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Flowchart · Ecommerce · Cross-Border

DDP cross-border ecommerce order process

This DDP cross-border ecommerce order process flowchart maps the operational path from an international checkout to delivered order confirmation. It is designed for merchants that quote duties and taxes at checkout and arrange import clearance before final delivery. The process makes the shift from ecommerce order management to export and customs work visible.

Tipo FluxogramaNorma Sugiyama layered DAG + orthogonal routingMecanismo schematex-flowchartAtualizado 22/09/2026
DDP cross-border order and customs
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A solicitação

“Create a top-down DDP cross-border ecommerce order process: submit an international order, validate the delivery address, calculate duties and taxes, authorize payment, and check export stock. If stock is unavailable, void the authorization and cancel the order. Otherwise reserve inventory, create a commercial invoice and HS codes, hand the parcel to an international carrier, and check customs clearance. A customs failure goes to broker document requests and exception review; a cleared parcel completes DDP import clearance, delivery, confirmation, and the completed order.”

Depois, tenteAdd restricted-party screening before carrier dispatch.Change the customs exception path to include a customer document upload.
O que há neste desenho

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01DDP calculation

Duties and taxes are calculated before payment so the customer sees the delivered cost.

02Export stock gate

An unavailable item triggers authorization voiding instead of proceeding to paperwork.

03Customs documentation

Commercial invoice and HS codes are created before the carrier accepts the parcel.

04Customs exception

A declined clearance becomes a broker-led document review rather than being confused with normal delivery.

Use this for a DDP retail program where the merchant or carrier clears import charges. Add destination-specific restricted goods, tax, and broker procedures as needed.

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Perguntas frequentes

Dúvidas comuns

What does DDP mean in this flow?

The seller or its carrier calculates and handles duties and taxes as part of the delivered order process.

Why are HS codes shown?

Harmonized System codes help classify goods for customs documentation and clearance.

What happens when customs does not clear the parcel?

The carrier's broker requests missing documents and the order enters customs exception review.