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Business · Operations

Alto online customer journey Sankey

Alto Outdoor’s journey chart shows where June visitors arrive and where they leave before buying. Search and email lead to the product page, which has the largest exit flow; smaller losses appear later in cart and checkout. The link widths make drop-off patterns visible, but they should be read alongside the definitions of visits, sessions and orders used by the analytics team. Do not combine users from different reporting windows, because a Sankey requires the stages to describe the same cohort. Before sharing it, compare the chart with the source table and make the scope explicit. A clear date range, population and unit help another reader interpret the pattern correctly and decide whether follow-up analysis is needed.

類型 桑基圖引擎 echarts-sankey更新時間 2026/9/24
Alto Outdoor June Customer Journey
Drawing preview
需求

“Make a Sankey diagram of Alto Outdoor’s June customer journey from search and email through product page, cart, checkout, orders and exits.”

接著試試Add paid social as a source with 900 visits.Split exits into mobile and desktop.
這張圖裡有什麼

看懂背後的決策。

01Set the scope

Use one reporting period and one clear unit.

02Read the pattern

Identify the largest concentration or directional change.

03Check the source

Confirm the displayed values against the underlying data.

Use this Sankey diagram when the stated values and labels are the information the reader needs to compare.

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常見問題

常見問題

What does this Sankey diagram show?

A Sankey diagram shows how a quantity moves through stages. Link width is proportional to the value flowing between each source and target.

How should I read this Sankey diagram?

Balance each flow where possible and label the unit and reporting period. That lets the reader distinguish an operational total from a rate or percentage.

Can I adapt this Sankey diagram example?

Yes. Replace the title, labels and values with your own data, then check that the prompt still describes every important element in the chart.