“A retail capability map with Commerce as the level-one capability. Under it show Assortment Management with Range Planning, and Pricing Management with Promotion Management.”
Lee las decisiones que hay detrás.
Start with the enterprise scope.
Group assortment and pricing work.
Separate range planning from promotion management.
Use this to discuss retail commerce investments without assigning reporting lines.
Preguntas habituales
What does a capability map show?
It shows the abilities a business needs, arranged from broad domains to more specific capabilities.
Is this an organization chart?
No. It describes business abilities rather than people, departments or reporting lines.
How detailed should a capability map be?
Start with two or three levels and add detail only where it supports a decision.