“Create a Pareto chart titled Northstar Support Tickets — May with ticket counts Password reset 146, Billing question 98, Import error 61, Mobile sync 42, and Feature request 29, plus a cumulative percentage line.”
פענחו את ההחלטות שמאחוריו.
Password resets create the most tickets.
The first three categories make up most volume.
Lower-volume requests can follow later.
Use to prioritize categories sorted from highest to lowest frequency.
שאלות נפוצות
What is a Pareto chart?
It combines descending bars with a cumulative percentage line to show which categories contribute most to a total.
Why sort the bars?
Sorting reveals the highest-impact categories first and makes prioritization easier.
What does the cumulative line mean?
It shows the percentage of all observations accounted for as categories are added from left to right.