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customer-support · analytics

Support Ticket Pareto Chart

This Pareto chart ranks May support tickets from the most frequent issue to the least frequent one. The bars show ticket counts, and the cumulative line shows how quickly the leading categories account for the total workload. Password resets and billing questions are the clearest starting points for self-service improvements. Use this format when the goal is prioritization, not when categories need to be compared across time.

種類 棒グラフエンジン echarts-bar更新日 2026/9/24
Northstar Support Tickets — May
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依頼内容

“Create a Pareto chart titled Northstar Support Tickets — May with ticket counts Password reset 146, Billing question 98, Import error 61, Mobile sync 42, and Feature request 29, plus a cumulative percentage line.”

次はこちらAdd Login lockout with 22 tickets.Change Import error to 74 tickets.
この図に含まれるもの

図の背後にある意思決定を読み解く。

01Primary driver

Password resets create the most tickets.

02Focus threshold

The first three categories make up most volume.

03Action scope

Lower-volume requests can follow later.

Use to prioritize categories sorted from highest to lowest frequency.

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よくある質問

よくある質問

What is a Pareto chart?

It combines descending bars with a cumulative percentage line to show which categories contribute most to a total.

Why sort the bars?

Sorting reveals the highest-impact categories first and makes prioritization easier.

What does the cumulative line mean?

It shows the percentage of all observations accounted for as categories are added from left to right.