ChatDiagram
Flowchart · Product

E-commerce User Journey — Flowchart

A horizontal user-journey flowchart for an online store, splitting on whether the visitor searches or browses.

Tipo Diagramma di flussoStandard Sugiyama layered DAG + orthogonal routingMotore schematex-flowchartAggiornato 27/05/2026
User Journey — E-commerce Site
Drawing preview
Lo scenario

A product team documenting the two ways users reach a product page and where the paths merge before checkout.

Cosa contiene questo disegno

Leggi le decisioni che ne stanno alla base.

01

Left-to-right layout reads as a timeline, matching how people think about a journey.

02

Search and browse are modeled as a single branching decision rather than two separate diagrams.

03

The wishlist loop returns to the product page instead of dead-ending.

Use this when there are multiple entry behaviours that should converge — search vs browse, mobile vs desktop, new vs returning.

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