Lo scenario
Mapping the capabilities required for a city public library to effectively deliver community services, identifying key functional areas for strategic planning.
Cosa contiene questo disegno
Leggi le decisioni che ne stanno alla base.
01
Structuring capabilities hierarchically
02
Selecting major functional domains
03
Detailing sub-capabilities within each domain
When a public library needs to assess its service delivery capabilities for community engagement, this map provides a structured breakdown for gap analysis and improvement planning.