O cenário
Mapping the capabilities required for a city public library to effectively deliver community services, identifying key functional areas for strategic planning.
O que há neste desenho
Entenda as decisões por trás dele.
01
Structuring capabilities hierarchically
02
Selecting major functional domains
03
Detailing sub-capabilities within each domain
When a public library needs to assess its service delivery capabilities for community engagement, this map provides a structured breakdown for gap analysis and improvement planning.